Wednesday, June 25, 2014
Patient Partner Services volunteer at Waccamaw Community Hospital
Native of Chicago, IL
Murrells Inlet resident for four years
Worked 40 years in retail automotive industry
Started in 1970 as a lube tech, retired as truck sales manager for Gary Lang Auto Group in McHenry, IL
Serves as secretary for Blackmoor Property Owners Association
How did you get involved with the hospital?
I had gone through brain surgery and this was a good way to give back.
I contacted Waccamaw Community Hospital and completed a volunteer form online.
Not too many people have had brain surgery and are here to talk about it.
I was very lucky.
What are your responsibilities at the hospital?
I visit patients that were recently admitted and welcome them to the hospital.
If they have questions or concerns, I try to get them help if they need it.
I volunteer once a week on Mondays for two to four hours.
Someone is scheduled Monday through Friday and there are about 20 patients admitted a day.
On Monday, we see patients admitted on Friday, Saturday and Sunday, so there is someone else there with me.
Three days worth of admissions equals around 60 patients.
What do you like about volunteering at the hospital?
People spent time with me in the hospital and now I am spending time with others.
I think it is important to have someone that is a lay person come in and say, “Hey, how are you doing?”
It is an easy job because people say the care at Waccamaw Community Hospital is great.
They give us a smock to wear and some people think I'm the doctor.
I let them know I'm not going to pinch them, and then they relax and listen to what I have to say.
Some people have a desire to talk to someone other than a nurse and talking to people gets interesting.
Some of them will talk about this or that, but some will go into their life stories.
What kinds of stories have people shared?
Especially with older patients who have been through World War II, they talk about what it was like back then.
One guy went through medical school during World War II.
He said people were looking at him because he was young and not in the war.
He was issued a lapel pin identifying him as a student so people would understand why he was not over in Normandy.
What would you like people to know about the hospital?
I think it is a very progressive hospital to have someone like me to do this job.
It is very customer service oriented.
Can you tell me about your family?
My wife, Nancy, is a retired documentations specialist at Baxter Health Care in Illinois
We have two grown children.
Our son, Doug Jr., is president of Lennar Multi-Family. Lennar is a nationwide home builder that is now building apartment buildings in the Chicago area and he is in charge of that.
Our daughter, Kelly, is a former special education teacher. She is now an administrator with the Barrington School District in Illinois.
Her title is assistive technology coordinator.
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